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| Sales Management: Building Customer Relationships and Partnerships | 
 enlarge | Authors: Joseph F. Hair, Rolph E. Anderson, Rajiv Mehta, Barry J. Babin
Publisher: South-Western College Pub
Category: Book
List Price: $192.95
Buy New: $53.95
You Save: $139.00 (72%)
New (37) Used (17) from $53.95
Sales Rank: 201707
Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 462
Shipping Weight (lbs): 2.5
Dimensions (in): 10.2 x 8 x 0.9
ISBN: 0618721010
Dewey Decimal Number: 658.81
EAN: 9780618721016
ASIN: 0618721010
Publication Date: February 12, 2008
Availability: Usually ships in 1-2 business days
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Product Description
Sales Management: Building Customer Relationships and Partnerships is designed to cover all of the basic topics in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function. Because of advances in telecommunications technology, the traditional role of sales managers is evolving toward managing sales people across multiple channels that contact and service customers through a variety of methods. The text reflects current trends and is designed to prepare students for the additional management responsibilities they are likely to encounter in the real world.
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